81% of travelers read reviews before booking a place to stay. Here are four ways Canary’s solutions please guests and boost hotel reviews:
1. Eliminate lines: A 5-minute wait time decreases guest satisfaction by 47%. Canary Check-In, Guest Messaging & Checkout eliminate lines throughout the guests stay.
2. Delight in the lobby: Canary Check-In removes the admin work traditionally associated with check-in, allowing your staff to personally greet and delight guests.
3. Streamline guest communication: Over 65% of consumers prefer to text. Guest Messaging enables your staff to efficiently communicate with guests in their preferred channel.
4. Increase the quantity & quality of your reviews: Canary Checkout gathers feedback from all your guests prior to their departure and pushes your happiest guests straight to TripAdvisor.
Interested in improving the guest experience at your hotel? Schedule time below to learn more.