Travel Curious’ Hotel Solutions technology platform is a powerful tool that enables hotels to seamlessly integrate in-house experiences and local tours and activities into the customer journey. This platform empowers hotel managers to enhance guest engagement, improve net promoter scores, and generate ancillary revenue.
One of the key features of Travel Curious’ Hotel Solutions is its ability to enable hotels to curate their own in-house experiences. This means that hotels can offer unique and personalized activities to their guests, creating memorable moments during their stay. For example, hotels can organize cooking classes with the chef, where guests can learn the secrets of local cuisine or simply improve their pizza making skills. They can also arrange mixology classes with the head bartender, allowing guests to become experts in crafting delicious cocktails. Additionally, hotels can offer wine tasting sessions with the sommelier, providing guests with an opportunity to explore the local wine culture. These in-house experiences not only add value to the guest experience but also create opportunities for the hotel to generate additional revenue.
The platform also enables hotels to optimize spend in public areas. By using the Hotel Solutions technology, hotels can streamline the booking process for amenities such as cabanas by the pool or in-room amenities like truffles and champagne for special occasions. This ensures a seamless and convenient experience for guests, enhancing their overall satisfaction and increasing the likelihood of positive reviews and recommendations.
In addition to in-house experiences, Travel Curious’ Hotel Solutions allows hotels to curate local tours and activities for their guests. This feature enables guests to “live like a local” and experience the destination beyond the hotel premises. Hotels can offer a variety of local activities, such as museum or exhibition tours, food and art tours, a local craft distillery and tour, bike rentals so guests can explore and discover the local neighborhood, or a local spy tour for history buffs. By providing these curated experiences, hotels can enhance the guest experience, making their stay more immersive and memorable.
By integrating these local tours and activities into the customer journey, hotels can also improve their net promoter scores. When guests have access to unique and authentic experiences, they are more likely to have a positive perception of the hotel and recommend it to others. This can lead to increased bookings and revenue in the long run.
Furthermore, Travel Curious’ Hotel Solutions technology platform helps hotels generate ancillary revenue. By offering in-house experiences and local tours and activities, hotels can generate additional income beyond room bookings. Guests are often willing to pay for unique and personalized experiences, and hotels can capitalize on this demand by providing a diverse range of options through the platform. This not only boosts the hotel’s revenue but also creates a competitive advantage in the market.
In conclusion, Travel Curious’ Hotel Solutions technology platform is a valuable tool for hotels looking to enhance guest engagement, improve net promoter scores, and generate ancillary revenue. By seamlessly integrating in-house experiences and local tours and activities into the customer journey, hotels can provide unique and personalized experiences to their guests, creating memorable moments and ensuring their satisfaction. This platform enables hotels to curate their own in-house experiences and optimize spend in public areas, while also offering a wide range of local tours and activities for guests to explore the destination like a local. With Travel Curious’ Hotel Solutions, hotels can elevate the guest experience, increase revenue, and establish themselves as leaders in the industry.
To see how our Travel Curious’ Hotel Solutions technology can help you unlock your ancillary revenue potential, please contact us for a demo!