Building Back Smarter: The Case for a Real-Time Customer Journey
WEBINAR: The Intersection of Design & Wellbeing: Designing for Positive Emotional Impact UPCOMING WEBINAr REGISTER NOW Topics Why Design Trends happen Macro influences on Design
Reimagining Guest Stay with Journey Marketing
Covid has led to Changing Consumer Expectations that now Require Technology Shifts – How does this affect the hotel business?
Covid has led to Changing Consumer Expectations that now Require Technology Shifts
How to attract and Retain Talent
Future-proofing your hotel in the age of pandemics
Who should pay for changes? Owners, who are motivated by fears of stranded assets, or the guest?
Will non compliance affect capital flow?
Will ESG compliance be the new luxury?
Ways to be compliant while keeping IRR in mind.
How are governments helping?
1. The role of government in Portugal’s evolution
2. Increasing luxury demand – and what people want
3. The role of the brands. Do they add value, and do they attract global guests?
4. Investors – who are they, and what are they drawn to?
5. How to accelerate ADR growth
How has consumer behavior evolved post-pandemic?
International Luxury Hotel Association’s webinar on “Capitalizing on the Strength of Lodging,” as seen at the ILHA’s INSPIRE Conference with moderator Chelsey Leffet, Senior Vice President, HVS, Rachael Rothman, Head of Hotels Research & Data Analytics, CBRE, Jay B. Newman, Chief Operating Officer, The Athens Group, Erik Eveleigh, Senior Director of Luxury Development, Hilton, Smedes Rose, Director, Citigroup and Jennifer Dakin, Managing Director, Wells Fargo Bank.
Moving from recovery to growth in luxury hospitality