The hotel chain, which is synonymous with music, entertainment and customized experience, trusted our technology to provide their guests with bespoke in-room entertainment.
81% of travelers read reviews before booking a place to stay. Here are four ways Canary’s solutions please guests and boost hotel reviews:
1. Eliminate lines: A 5-minute wait time decreases guest satisfaction by 47%. Canary Check-In, Guest Messaging & Checkout eliminate lines throughout the guests stay.
2. Delight in the lobby: Canary Check-In removes the admin work traditionally associated with check-in, allowing your staff to personally greet and delight guests.
3. Streamline guest communication: Over 65% of consumers prefer to text. Guest Messaging enables your staff to efficiently communicate with guests in their preferred channel.
4. Increase the quantity & quality of your reviews: Canary Checkout gathers feedback from all your guests prior to their departure and pushes your happiest guests straight to TripAdvisor.
Interested in improving the guest experience at your hotel? Schedule time below to learn more.
Sharing a distinctly similar history, spirit and values, the two brands join forces to offer Ferragamo luxury products in each Kempinski hotel.
From Miami to Maui, Travelers Can Look Forward to Sunny Days Ahead with the Experiences They Love
INSPIRE ’20 is a curated event that features the most influential and innovative leaders in luxury hospitality.
The event unites owners, operators, investors, executives, designers, educators and other leaders in luxury hospitality to connect and learn together.
Work from Hyatt: Office for the Day package is available at more than 400 participating locations across the Americas, starting at $65 per day with private workspace, exclusive wellbeing experiences, member benefits and more
The International Luxury Hotel Association hosts their final webinar for the year
“Our mission is to support hotels to maintain the highest water safety standards around their pools by providing an easy step by step Accreditation, saving you time and ensuring standards. Don’t write off how important it is for your guests to know how seriously you take their comfort and safety around the pool.”
Elizabeth reinvented the Las Vegas culinary scene, transforming it into a lively experience with celebrity chefs and world-class dining. Her clients include New York’s Rainbow Room, Montage Resorts, Ritz Carlton Hotels and Resorts, Netjets, Celebrity Cruises, Trump Casinos, and Viceroy Hotels, to mention a few. She also moderated The International Luxury Hotel Association’s webinar on the Future of F&B, facilitating a discussion with experts on real-life challenges in an unprecedented time.
Offering guests a sanctuary that is safe but still retains the DNA of the Aman brand is at the forefront of the group’s philosophy as they navigate the new travel landscape. Advice: your staff are at the center of everything you do. Focus on the elements you can control to offer genuine, heartfelt hospitality.
Wellbeing and wellness will contribute to the success of hospitality projects, but investors must thoroughly assess tangible financial impacts, new report says
Despite the explosion of influencer marketing, many of the biggest luxury players still commit a fundamental mistake: an unfocused and outdated influencer strategy.
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