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Editor's Pick

Spotlight on Zach Demuth, Global Head of Hotels Research at JLL Hotels & Hospitality Group

As the leader of JLL’s global hotel research platform, Zach tracks industry trends in the Americas, Asia Pacific, and EMEA and spearheads the data acquisition strategy for the hotels and hospitality group. He shares his insight on the increase in the volume of real estate investment transactions in the luxury sector, the growth of international travel and the global investment outlook for 2023.

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Inside Look

Hoteliers Creating Change

SPOTLIGHT ON Sonja Chase, Hotel Manager, Thompson and Tommie Austin

Sonja Chase talks about what sets their hotel apart in terms of customer experience and amenities. She also shares the hotel’s approach to handling guest complaints, sustainability initiatives, employee training, and plans for future expansion and improvement. With a focus on providing a unique and high-quality experience to guests, the Thompson and tommie Austin aim to become a proud asset to the community in Austin.

SPOTLIGHT ON: Ricardo Farinha, Chief Commercial Officer for Savoy Signature

Ricardo Farinha, the Chief Commercial Officer of Savoy Signature, offers valuable insights into the brand’s past and future plans. Beginning as a small family business, Savoy Signature has evolved into a collection of six hotels, each offering distinctive and personalized experiences. With a background in project finance and public-private partnerships, Farinha brings a global perspective to his work in project management and financing at Savoy Signature.

SPOTLIGHT ON Shannon Knapp, President and CEO, Leading Hotels of the World

Shannon Knapp shares her inspiration for a career in hospitality as well as her approach to ensuring each of the 400+ properties in the Leading Hotels of the World portfolio maintain their high standards of quality and service the company is known for. She also discusses how LHW balances individuality and character with the need for consistency, emerging trends in the luxury travel industry and the steps member hotels are taking to reduce their environmental impact.

SPOTLIGHT ON Ken Shannon, VP of Architecture, Design, & Construction at Playa Hotels & Resorts

With over 30 years of experience in international leisure and hospitality, Mr. Shannon has been responsible for leading Playa’s team of architects and interior designers in conceiving new build and renovation projects across various markets. In this interview, we will delve into Mr. Shannon’s vision for the unique design elements that make Playa Hotels & Resorts stand out as an industry leader, including their commitment to sustainability and challenging norms

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Top Travel Trends in 2023: What You Need to Know

As we move further into 2023, the travel industry is showing strong signs of recovery after the challenging times caused by the COVID-19 pandemic. With the rollout of vaccines around the world, more people are feeling confident about traveling again, and there are several emerging trends that are shaping the way people approach travel in the post-pandemic era. 

Desire to wear…uniforms

Desire to wear…uniforms

Global supply chain expertise combined with 50 years of customer experience. Apparel that is sustainable and responsible across the entire lifecycle.

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What's Next? Guest Experience

Top 4 Wasted Supplies in Hotels & How to Stop It

Hotel waste are considered major contributors to landfills, with thousands of pounds of waste occurring every single day. While hotel restaurant supplies are always a necessity, there are ways for them to take small sustainable steps toward getting rid of wasteful practices and helping make the world a cleaner and more sustainable place.

Air Esscentials Provides Scent for Miami’s Jungle Island Attraction

Jungle Island’s premier indoor event space, the Bloom Ballroom, encompasses 13,824 square feet and seats up to 2,000 people for catered events such as weddings, bar and bat mitzvahs, proms, parties and corporate events. Now, this beautiful and versatile event space will be scented with Fresh Blue, the award-winning fragrance of Miami and the Beaches.

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Living a Luxury Lifestyle

Send guests home with hotel gift shop items that make a lasting impression.

Auberge Mauna Lani is one of the finest luxury resorts in the world, known for immersing their guests in local flavor, local culture, and the history of their magnificent property. Guests leave truly wowed by their experience, and always want some sort of gorgeous memento they can take home to remember and relive their trip.

Air Esscentials Launches Pet Preferred Fragrance Line

Air Esscentials, innovators in environmental scent delivery systems for the retail, hospitality, entertainment, healthcare, and residential industries, will introduce their first-ever pet line of products. The pet fragrance collection will debut Oct. 24, 2022, with the scents Cuddly Cotton, Puppy Petals, and Fresh Fur-ever.

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Wellness, Sustainability & Design

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Luxury Hotel TV

Watch sessions and webinars featuring the most influential and innovative leaders in luxury hospitality. Learn best practices that will help your organization recover faster.

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Top stories on news, trends, & innovations in luxury hospitality. See how leaders in the industry are driving recovery and get inspired!

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