The Regency Group brings your brand to life. Our exceptional hospitality products elevate your guest and brand experience.
Timeline
Prioritizing the In-Person Experience at High-Tech Hotels
There is certainly value in these new technologies. However, the digitization of the hotel experience can make the stay feel less personal and perhaps less memorable. In this ever-growing landscape of smartphone apps and technology, it is the material parts of an experience that create lasting sense memories.
• 26 July 2023
Today’s luxury hotel is perched on narrow margins, buffeted by three competing forces.
Cultivating a cohesive brand is partially the purview of hotel staff who anticipate needs, resolve problems, and create a welcoming environment for guests. But face-to-face interactions are minimal in today’s luxury hotel experience.
• 28 February 2023
Unforgettable Form & Function: How Thoughtful Products Build Brand Loyalty
A pen is more than a pen when treated as an instrument that imprints a hotel brand’s larger overarching story.
By Yossi Loeb
• 5 January 2023