Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, is excited to announce Coco Collection has selected Cendyn to power their CRM and loyalty program across the Collection’s portfolio of boutique luxury resorts in the Maldives.
Travel has always been a “cure for what ails you”, a short-lived respite from the worries back home. But it has the potential to be so much more. And people around the world are waking up to this idea, looking for an experience that is more than just R&R and entertainment.
For the second consecutive year Marriott International, Inc. has earned the top score of 100 on the Disability Equality Index (DEI) and been named to the Best Places to Work for Disability Inclusion list.
As a hotel manager of a luxury hotel first impressions with your guest are of utmost importance.
Guests arrive at your hotel, collect their belongings and give their keys to the valet.
Patrick shares his experience dealing with the challenges of the last year and how wellness and mental health are now essential as we emerge out of scarcity and relearn how to connect.
First-party data is the information your guest entrusts to you and helps you build an authentic relationship with them based on interactions with your brand across numerous consumer touchpoints. Learn how you can access the true value of this data and consolidate your systems to enhance guest experience and create memorable moments in valuable ways.
Michael Bennett, CMO at Cendyn and Olivier Jolidon, Global Director CRM & Business Intelligence of AMAN Resorts will discuss the importance of first-party data and how leveraging the right technology across the entire guest journey can help hoteliers consolidate their systems to enhance the guest experience and create memorable moments at every touchpoint.
Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe.
Director Of Distribution at Nobu Hotels & Director of Revenue Management
Nobu Hotel Shoreditch
A positive outlook for luxury travel as Clayton van Hooijdonk details their new F&B program and preparation for the summer.
JOIN US FOR Cocktails, Connections and Networking
The International Luxury Hotel Association is holding an in-person open house for potential members to meet our leadership and discover the ILHA.
June 10th, 2021 at 5 – 8pm at the Dubliner at the Phoenix Park Hotel, Washington D.C.
The future state of travel, with all of its unknowns, entails an unpaved path forward for the hospitality industry. This uncertainty also presents the opportunity for us to look holistically at our hotel business.
Pacific6 and Argeo Hospitality Will Bring the Historic Hotel Back to Life, Opening in 2023.
Over the past decade, the power of leveraging data has been shown in industry after industry. Historically, hoteliers have struggled to leverage their data to drive insights and operational efficiencies due to the antiquated systems in place.
American’s continue to set new records for pandemic-era readiness to travel and confidence in travel safety.
For any enquiries email us at info@theilha.com or phone us at +1 561-203-0855
