For many consumers, 2022 marks the first time they are booking travel since the pandemic began. Hospitality forecasts indicate that as the public becomes more comfortable leaving their homes, demand within the travel industry will reach pre-pandemic levels.
Lord Baltimore Hotel has now earned both GBAC STAR™ Facility Accreditation from the Global Biorisk Advisory Council™ (GBAC), a Division of ISSA, and GHA WellHotel® Accreditation for Medical Travel from Global Healthcare Accreditation (GHA). This means the property is the first in the United States to achieve the joint GBAC STAR™ / GHA WellHotel® Accreditation for Medical Travel, ensuring that it complies with cleaning, disinfection, and infection prevention standards, as well as customer experience and safety protocols specific to the needs and expectations of medical travel guests.
While eco-initiatives shouldn’t be restricted to one day a year, Earth Day on April 22nd is a reminder that we need to act now – and always – when it comes to the health of the earth. This year’s theme, Invest in Our Planet, highlights how we can step up and each do our part for future generations.
W Hotels Will Take The Stage in Support of The World’s Largest Celebration of Diversity and Inclusion at The Sydney Gay and Lesbian Mardi Gras Parade and Australia’s First World Pride 2023
Sleep. It’s one of the last unexplored frontiers. When you think about sleep in the context of what we know from a scientific perspective, we remain very early in the discovery process.
For over a century, Fairmont San Francisco has enchanted guests with its joyful holiday festivities and exuberant seasonal ambience.
The merger of Cendyn and Pegasus provides hoteliers with a platform to maximize the direct-booking channel, enhancing the guest experience end-to-end
Faula Ristorante’s Chef Manuel Bouchard Offers New Culinary Experiences for Piedmont’s Fall Truffle and Harvest Season.
Customer service, programming and setting your brand apart from the noise are imperative to creating a successful message. Colin Cowie talks about the return of celebrations and his latest book, The Gold Standard: Giving your Customers What They Didn’t Know They Wanted.
The first Hyatt branded hotel in Sweden selected our TV, Internet and Voice solutions to provide communication and entertainment for its guests.
Right on the waterfront, next to the Royal Castle, Hotell Reisen pays homage to the building’s extraordinary history, which started in 1750. The building has undergone refurbishment and will soon unfold a new chapter by welcoming travelers from all over the world.
To offer a guest experience matching the Hyatt brand standards, the hotel updated the technology for TV, Wi-Fi and Voice solutions.
Quality has always been in the heart of luxury hotel management: satisfying the guests, anticipating their needs, personalizing the service, exceeding expectations, etc.
The International Luxury Hotel Association hosts their final webinar for the year
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