Fairmont San Francisco’s Giant Gingerbread House Offers a Sweet See’s Candies Start to the 2021 Holiday Season
For over a century, Fairmont San Francisco has enchanted guests with its joyful holiday festivities and exuberant seasonal ambience.
Guest Experience
Cendyn and Pegasus to merge
The merger of Cendyn and Pegasus provides hoteliers with a platform to maximize the direct-booking channel, enhancing the guest experience end-to-end
Casa di Langa Debuts World’s First Hotel Truffle Concierge
Faula Ristorante’s Chef Manuel Bouchard Offers New Culinary Experiences for Piedmont’s Fall Truffle and Harvest Season.
SPOTLIGHT ON Colin Cowie, CEO, Colin Cowie Lifestyle
Customer service, programming and setting your brand apart from the noise are imperative to creating a successful message. Colin Cowie talks about the return of celebrations and his latest book, The Gold Standard: Giving your Customers What They Didn’t Know They Wanted.
Hotell Reisen invests in technology to improve the guest experience
The first Hyatt branded hotel in Sweden selected our TV, Internet and Voice solutions to provide communication and entertainment for its guests.
Right on the waterfront, next to the Royal Castle, Hotell Reisen pays homage to the building’s extraordinary history, which started in 1750. The building has undergone refurbishment and will soon unfold a new chapter by welcoming travelers from all over the world.
To offer a guest experience matching the Hyatt brand standards, the hotel updated the technology for TV, Wi-Fi and Voice solutions.
Performing Quality Management in Family-Owned Luxury Hotels
Quality has always been in the heart of luxury hotel management: satisfying the guests, anticipating their needs, personalizing the service, exceeding expectations, etc.
How To Achieve ROI for WELLNESS in Your Hotels
The International Luxury Hotel Association hosts their final webinar for the year
A Balinese Resort Launches Extended Stays Away From The Crowds
As Bali begins the first phase of opening up for travel from June, one boutique resort has launched a long stay package for travelers keen on a tropical getaway away from any crowds.
Camden Harbour Inn, Creating Special Moments in Time
I recently visited the Camden Harbour Inn, a graceful Relais & Châteaux property in Camden, Maine, with a history dating back to the 1800’s when the inn was a popular destination for both travelers and nobility to visit over the summer, arriving by steamboat to enjoy the invigorating sea air, walks along the unspoiled coastline and unparalleled views.
4 Things Hotels Must Consider for the Future of Work
As hospitality managers, decision-makers and influencers, we keep hearing about the “future of work.” This can feel like an ominous presence looming over us, but it’s not as daunting as it seems.
Luxe Linens
In the world of luxury linens, Globaltex Fine linens stands out above the rest. We specialize in the needs of luxury hotels, spas, cruise linens and residences.
WorldVue® by World Cinema
Enabling our clients to deliver exceptional guest experiences by transforming in-room television and audio entertainment.
