-Curator Hotel & Resort Collection (“Curator”), a newly launched collective of independent hotels, and Avendra, the leading hospitality procurement services provider, announced an exclusive partnership to provide Avendra’s best-in-class purchasing solutions and eProcurement services to independent hotel owners and operators in the Curator collection.
How well do you know your guests? Are you still giving them exactly what they want? Or are you sticking with the same methods you’ve used for years?
There is comfort in sticking with the old ways, and why would they still not work? Well, because your guests’ priorities have changed drastically in the last year and what they want now will be different from just a few short months ago.
In order to deliver the luxury service you promise, you need to be on the same page.
Payment technologies have evolved drastically over the years. One of the biggest changes is the increased demand for contactless payments. According to a recent Mastercard survey, 79% of consumers globally are using contactless card payments, and 82% view them as a cleaner way to pay.
The Anam has rolled out an eco-friendly key card, made of wood sourced from sustainably managed forests, that its guests use to access their rooms, suites and villas.
Women’s History Month is a reminder that more women are needed in the top echelons of the hotel industry. Women held just 12 percent of hospitality industry leadership positions in 2019, according to the “2020 Women in Hospitality Industry Leadership” report from the Castell Project, a nonprofit organization dedicated to accelerating the careers of women professionals in hospitality.
Do you know how your audience is planning to return to travel?
The way guests view luxury travel is changing. Travelers are looking for greater control over their guest experience, and one way to offer that is through technology. Leveraging technology is a simple, future-proof way for any hotel to create a luxury guest experience.
Hôtel du Palais Biarritz, part of The Unbound Collection by Hyatt, reopens following a meticulous restoration to reflect its prestigious history while introducing new, modern elements.
In the weeks leading up to Earth Hour, staff at Alma have been collecting plastic garbage, including waste washed up on Long Beach, to craft a 2.6m-long and 2m-high fish statue in readiness for March 27.
Global Travel Collection has appointed former Virtuoso executive, Albert Herrera as their chief commercial officer where he will be responsible for managing the company’s relationships with partners to maximize their offerings to the organization’s premium leisure, corporate and entertainment travel advisors. Herrera will report to GTC President, Angie Licea, effective April 12.
Going digital with Vamoos couldn’t be easier.
It has been proven that the massive contagion that people have suffered at the beginning of this year, has to do with the relaxation of the social distance due to the festivities, a reduced use of masks, the aggressiveness of a mutating virus, cold weather and its complications, the generalized decrease of the human immune system in winter, and finally, the weak or ineffectual actions of governments to control the pandemic.
For any enquiries email us at info@theilha.com or phone us at +1 561-203-0855
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