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SPOTLIGHT ON Gregory Maliassas, Executive Vice President and Chief Operating Officer of Playa Resorts Management

We worked very hard with our hotel teams to be able to ensure that despite the fact that our safety protocols would have been crucial to a successful reopening, the guest experience would not be inferior because of those protocols.

Why a Backwards-Looking Trend Scan is Crucial for Long-Term Recovery in Meetings and Events

As we enter Q3, there is no question that the COVID-19 pandemic has significantly impacted businesses worldwide. Hospitality has already been singled out as having notably suffered from travel restrictions and lockdowns, but one could argue that meetings and events have it the worst.

Top Considerations for Hotel Balance Sheets Amidst COVID-19 and Beyond

Balance Sheets deserve more attention and are an often-overlooked financial statement. While it is the Operator’s responsibility to ensure accuracy, the simple fact that it isn’t tied to management fees means there is often little effort going into keeping it accurate.

Six Guidelines to a Sustainable Recovery for Hotels Post-COVID-19

It can be difficult to properly tackle the issue of sustainability in hotels, and COVID-19 has further complicated this topic. These guidelines can help you build the proper framework to achieve a sustainable recovery.