How have the last few years challenged your leadership? What have you learned?
Being in Mexico has introduced me to a way of connecting with people at a larger scale and in a very engaging way. Mexicans are very proud of their country, their traditions, their ancestors, and everything around their identity. I organically absorbed that, and then it was integrated to the way I lead: Empowering people in such a way, they make our beautiful property their home. We have succeeded, our Punta Mita Warriors consider our property their very own home. It is very powerful to have this level of ownership around, because that guarantees human connections at a larger scale. In the end that is exactly what we all want: be seen, connect, learn, and be transformed.
How are you inspiring your staff and keeping morale high?
They know I am there for them. They see me around, and I truly engage and start conversations. It may seem unrealistic to you when I say I know them, or when I say I have deep meaningful conversations with them. But it is true, and I like that. Not only that: they know I like that, and I know they like it too. That makes it potent, honest and, occasionally, it is even magical.
