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The underrated key to creating a unique guest experience? Entertainment.

For many consumers, 2022 marks the first time they are booking travel since the pandemic began. Hospitality forecasts indicate that as the public becomes more comfortable leaving their homes, demand within the travel industry will reach pre-pandemic levels.

How a simple Cup of Tea can impact the guest experience and increase revenue.

It goes without saying that the last couple of years have brought about a wave of change across the world. To meet the moment, every member of the hospitality industry has revised at least some of its practices, and over time, we’ve reached a point where we’re driven by the desire to welcome guests back after a long period away.

Vilebrequin, The Reference In Luxury Resort Wear Since 1971

Vilebrequin, the premier global luxury swimwear brand, embodies the spirit of joy and freedom of St-Tropez in the 70’s. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of fantasy from father to son and mother to daughter. Over the past 50 years, Vilebrequin has mastered the art of tailoring swimsuits, using expert craftsmanship and iconic bold designs.

Kempinski Hotels appoints Timur Sentuerk as Chief Operating Officer, Europe, Middle East & Africa as well as Member of the Management Board

Overseeing from now on a fast-growing region of strategic significance for Kempinski Hotels, Timur Sentuerk has been appointed Chief Operating Officer, Europe, Middle East & Africa as well as member of the Management Board. Bringing a 30-year impressive track record of delivering operational and financial performance to his new position, Timur Sentuerk is a strong hospitality leader who has worked with iconic hospitality brands such as Langham Hospitality Group, Pan Pacific Hotels Group, Ritz-Carlton Hotel Company, Oberoi Hotels & Resorts, Mandarin Oriental Hotel Group, and others.

SPOTLIGHT ON Tomás Feier General Manager – Disneyland Hotel – Paris at The Walt Disney Company

Tomás Feier talks about his life in hotels.

I’m the fourth generation of my family to work in hotels. I was born in a hotel, and I lived my entire life as a kid in the hotel with staff that cared so much about me. So it was obvious that I would pursue a life in hotels. There were some distractions: my older brother had a model train which he drove through different landscapes and I said to myself: “This is great, I need to be a locomotive driver, because I could have a frequent change of scenery, which was something that I felt I needed to have in the future – but I realised that I could this in the hotel sector.