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ILHA WEBINAR SERIES: QUESTIONS ANSWERED: Agile and Lean: Recognizing the Synergy Between Digital, Revenue Management, Sales, and Branding

No doubt, this global crisis has turned our industry upside down. However, we must embrace and transform the disruption into an opportunity. In times of uncertainty, business agility provides stability and allows us to navigate the unknown. To capture growth in this current climate, businesses need to be opportunistic, agile, collaborative and innovative.

SPOTLIGHT ON Sebastien Silvestri, CEO, The Dinex Group

It is inspiring to see such a dynamic and purposeful approach to a catastrophic event. Sebastien talks about Chef Daniel’s generosity towards his team and first responders as his restaurants closed. He also outlines their plan for the future, with safety a priority and innovative ideas to keep guests entertained.

SPOTLIGHT ON Jerry Henry, CEO of H2R Market Research

What factors are travelers using to determine whether it is safe to travel and how is this influencing their travel behavior? Market research by H2R Market Research gives a glimpse into the state of the traveler’s mind as they navigate their own journey through the health crisis that is having a profound affect on the luxury hotel sector.