Luxury operators spend countless hours personalizing their services so guests can leave with a memorable experience – from the perfect lighting in every room to the chocolates on guests’ pillows.
EventCamp was started because we wanted to provide a conference designed specifically for hospitality sales and event managers.
The hotel invested in multiple Nonius’ solutions to improve guest communication and entertainment throughout the entire property. All solutions are fully integrated with Mews Property Management System.
The award-winning Celtic Collection has partnered with For-Sight with a multi-year contract to enhance its guest relationships and marketing and execute a first party data driven strategy, using For-Sight’s CRM and Marketing solution.
Powered by Cendyn’s CMS, eLoyalty offers a full-service, scalable loyalty platform for the hospitality industry.
Having been confined to their homes for more than a year, it is no surprise that people are eager to return to your property. Your guests are returning with a renewed appreciation for the guest experience and new expectations of what that experience entails.
Hospitality digital signs will generate additional revenue and improve the guest experience through easy navigation and information at their fingertips
Many hoteliers find themselves asking why are they still using legacy systems when they know they’re not moving forward with technology. The answer is simple, it’s hard (and most of the time expensive) to make a huge shift in technology. When you think of all the steps involved in transitioning, in addition to the possibility of it disrupting your daily business, the task can be daunting.
As technology innovations lead the way out of the pandemic, David Goldstone tells us how their strategy made them stronger and more customer-focused, while introducing new tech services and solutions that will add to the guest experience.
Each hotel has its own unique needs around customer data. A hotel uses various technologies for marketing, operations revenue, sales, and guest experience depending on its location, market segment, brand affiliation, and target guest.
The world has changed dramatically since spring, 2020, and as people continue to emerge from isolation and visits to spas and hospitality businesses increase, these businesses may need to rethink some existing practices.
Network and IT services help provide enhanced guest experiences via digital amenities.
For any enquiries email us at info@theilha.com or phone us at +1 561-203-0855
