Luxury faces CHANGE IN EUROPE
The European branch of the ILHA was unable to hold an event in person but found that enthusiasm for online discussions hadn’t waned.
Unlocked
4 Keys Strategies To Streamline your Uniform Program
Ordering uniforms can be both an enjoyable and frustrating experience.
Driving Revenue Beyond the Hotel Room
Luxury hotels are offering exclusive packages to a new segment of high-spending day guests
Yon-Ka Paris Teams Up With Artist, Sue Miano, To Launch Their… 2022 Limited Edition LOTION YON-KA
French luxury phyto-aromatic skincare brand Yon-Ka Paris unveiled today a new Limited Edition LOTION YON-KA reinterpreted by artist Sue Miano to showcase the magic of the stunning wilderness this spring.
Build Trust and Loyalty With Guests Through Proactive Communication
As the hotel industry continues to bounce back post-pandemic, communication remains one of the most important factors in increasing guest satisfaction.
Tea Reboot
The past two years have been hard on the hospitality industry. Having said that though, opportunities abound to reset the dial on some previously overlooked details – such as upping your game on a tea service to reflect guest demands.
The Hospitality Industry CAN Combat the Labor Crisis. Here’s how.
It doesn’t take much effort to see that the global hospitality industry is experiencing severe staff shortages that are grinding business operations to a halt.
The Definitive Guide to Employee Safety Device Mandates
In 2018, the American Hotel & Lodging Association (AHLA) announced the 5-Star Promise, aimed at ensuring the safety of hotel guests and employees.
SPOTLIGHT On Jasen Lew, CEO & Founder, Glowing.io
The International Luxury Hotel Association sat down with Jasen Lew to discuss his vision for the future of guest engagement, communication, and messaging in luxury hospitality, and how Glowing.io can support each hotel’s unique goals.
IMMERSIVE RESTAURANT DESIGN GOES OVER THE TOP IN 2022
Immersive design means that each element of a restaurant supports the point of view; nothing needs to explain itself, and everything works together to create a singular experience
Keeping Your Data Safe: Ransomware, Crashes, and Backups, Oh My!
Hoteliers should talk to their PMS provider about implementing an automated backup plan with an on-premises deployment, or about options to get hosted in the cloud with managed backups; Being prepared and diligent is key to protection
Are you overlooking Tip-Over?
The legislative landscape is constantly evolving, and it can be challenging to stay up to date when it comes to safety.
