Talent Management & The Future
In this webinar, panelists will talk about the use of new technologies in human resource management and how some changes created by the pandemic are here to stay.
Hospitality Strategy
EU Market Recovery Trends
Europe: The pace of recovery depends on the market, whether they are resorts, urban-based, or located in the north or south. Panelists will talk about potential issues expected during the openings and how the luxury industry is preparing itself for the future.
Luxury Hotels: Preparation for the Recovery
Experts in luxury hospitality will discuss what the recovery will look like, how owners and operators can prepare for the recovery and how consumer expectations have changed.
Europe Focus: The Future of Hotel Investment
Alexi Khajavi, President, Hospitality & Travel, Questex, interviews Fernand Donnet, Owner & CEO of Sophos Hotels, on their strategy and where hotel investment is heading.
The Relationship and Future of Hotel-Branded Residences in the Luxury Space
For years, branded hotel residences have been a growing trend and important revenue generator for many luxury hotel brands. But are they still worth the extra expense to the developer? 40-year industry veteran Robert Burnett challenges conventional assumptions, discusses the questions that developers ask themselves when deciding on whether to flag luxury projects, and offers suggestions for how luxury hotel brands can preserve and enhance their value proposition in new, mixed use projects
Adapt and Innovate: The Recovery of Luxury Hotels
Hoteliers share how they have had to reimagine their operations over the past year to follow legislation and also ensure their guests and staff feel safe.
Building Resiliency in Your Business to Drive Demand & Accelerate Recovery
Florent Girardin, Assistant Professor from Ecole hôtelière de Lausanne talks with leading experts on strategies for survival during these unpredictable times.
What Guests Want: Redefining Guest Loyalty Post Pandemic
Amanda Elder talks about how Kempinski is expanding on their loyalty programs and guest experience as they continue to reinvent the way they are engaging with their guests.
Europe Focus: The key challenges in ultra luxury and an unpredictable 2021
Caroline Domange-Harding, Founder & CEO, Octans, Paris, talks to a panel of experts in the luxury hotel industry from Rosewood, Accor, Mandarin Oriental, Paris and Hilton Hotels
Outlook: Independent Luxury Hotels
Shannon Knapp believes that the independent segment will continue to thrive after a turbulant year and emerge stronger than before due to consumer demand, an appreciation for long term investing, and the relentless creativity that has kept them on the leading edge
