How to Leverage Hotel Technology to Transform the Guest Experience and Grow Revenue
How to Leverage Hotel Technology to Transform the Guest Experience and Grow Revenue
Hotel Technology
Innovating Reservations through Blockchain Technology
Innovating Reservations through Blockchain Technology
Now Available on Demand
INSPIRE 22: Innovating Reservations through Blockchain Technology
Mark Gordon, Co-Founder, Chief Hospitality Officer – Pinktada
The Intersection Between Experience and Technology
The Intersection Between Experience and Technology
Now Available on Demand
INSPIRE 22: The Intersection Between Experience and Technology
Research and insight into the role technology is having across the generations in hotel experiences.
David Mezuman, Co-founder & CEO – Duve
Patrick Huey, General Manager, We Care Spa
Stephen Davis, Chief Operating Officer – Integrated Insight
Moderator: Lisa Cain, Associate Professor – Florida International University
Sponsored By
Duve
Take your art to the next level using today’s most advanced digital hospitality solution.
Innovation in a Disruptive Landscape
Innovation in a Disruptive Landscape
Now Available on Demand
INSPIRE 22: Innovation in a Disruptive Landscape
How industry leaders have pivoted to maximize operational efficiency, elevate guest experience, reduce labor costs and face challenges.
Imshan Jamal, MD & C0-Founder – EQ Group
Don DeMarinis, Senior Vice President of Sales – Agilysys
Matt Adams, Executive Vice President & COO, Evans Hotels
Moderator: Mathew Evins, Chairman & CEO – Evins Communication
In Pursuit of Great Guest Sleep
In Pursuit of Great Guest Sleep
Now Available on Demand
INSPIRE 22: In Pursuit of Great Guest Sleep
We invited back JD Velilla who presented one of INSPIRE’s most recommended sessions a few years ago. We are in the sleep business but many hotels don’t understand the science of sleep. Learn what your hotel needs to do to ensure your guests sleep well.
J.D. Velilla, Head of Sleep Experience – Simmons Hospitality
Sponsored By
Serta Simmons
Serta Simmons Bedding, LLC is the world’s leading producer of mattresses and sleep experiences
How innovative hotels use modern/web3 technologies (NFTs, messaging, etc.) to attract travelers
How innovative hotels are using modern/web3 technologies (NFTs, messaging, etc.) to attract travelers.
2023 Luxury Travel Trends
2023 Luxury Travel Trends
Marketing Strategies to Acquire, Engage and Retain High Value Guests
Strategies to Acquire, Engage, and Retain High Value Guests
The Future of Hospitality Technology
WEBINAR: The Future of Hospitality Technology
MOST VIEWED WEBINAR
Sponsored By: Dish Business
Topics
- How guests & owners can benefit from technological innovation
- Smart Hotels of the Future
- As hotel operators seek technology solutions to improve and elevate the in-room entertainment experience, what things should they consider?
- What are the tech investments owners can make today to further improve their platforms?
Sponsored By
Dish Business
DISH Business is a nationwide television and internet provider dedicated to delivering a premium entertainment experience through superior technology for companies large and small. From enterprise-level hospitality platforms to instant-on managed WiFi for MDU residents, DISH Business can work with your company’s existing infrastructure to provide a customized solution designed to delight your customers.
Moderated By Patrick Mikes
Strategic Marketing & Events Manager
DISH NETWORK
Speakers
Presented by field experts in Luxury Hospitality.
Robert Grosz
EVP & Chief Commercial Officer
WORLD CINEMA
WORLD CINEMA
Vaughn Davis
General Manager
DREAM HOLLYWOOD
DREAM HOLLYWOOD
Kathleen Erickson
Vice President Information Technology
OMNI HOTELS & RESORTS
OMNI HOTELS & RESORTS
Leveraging Technology to Enrich Guest Experience & Drive Revenue
Sponsored by HCN
Cracking the Direct Booking Code: Make Your Hotel More Profitable
WEBINAR: Cracking the Direct Booking Code - Make Your Hotel More Profitable
NOW AVAILABLE ON DEMAND
Brought to You by: Booking Success
If you’re tired of being at the mercy of OTAs and tour operators, this is one presentation you don’t want to miss!
Alexander Galarraga, lead strategist at Booking Success will bring to light why most hotels fail at generating profitable direct bookings while an “elite few” are driving most bookings directly.
Learn how to identify obstacles in your strategy that are holding you back and generate higher ADR bookings at a fraction of the cost of OTA Commissions.
BROUGHT TO YOU By
BOOKING SUCCESS
Booking Success is a hotel marketing manager’s best friend, personal strategic coach and single point of contact for the hotel’s complete digital strategy and its execution, which results in higher net revenue (read: lower commissions), taking back control of their bookings and achieving high occupancy rates year-round.
This webinar, which is a must-attend for independent hotel owners, GMs, marketing and revenue managers who are not satisfied with the status quo and wish to be empowered with the knowledge and tools to create more interest and demand for their hotel without needing to be mostly reliant on third parties to do so.
Alexander will explain what roadblocks most hotels face when trying to generate more direct, undiscounted and uncommissioned bookings and how successful hotels have overcome these roadblocks.
We’ll introduce hotel case studies and shifts these hotels made and the impact this had on their results.
Topics
- How to overcome loss of revenue from discounting and commissions
- How to shift from a Guts-driven to data-driven strategy
- The 4 Key Performance Indicators you should be monitoring regularly
- The 10 Pillars that drive (or slow down) your direct bookings
- And which first steps you can take, depending on where you are today
Speaker
Alexander Galarraga
Lead Strategist
BOOKING SUCCESS
BOOKING SUCCESS
The Power of First Party Data: Elevate the Guest Journey With Integrated Technology Systems
WEBINAR: How Technology Can Elevate the Guest Journey
NOW AVAILABLE ON DEMAND
First-party data is the information your guest entrusts to you and helps you build an authentic relationship with them based on interactions with your brand across numerous consumer touchpoints. Learn how you can access the true value of this data and consolidate your systems to enhance guest experience and create memorable moments in valuable ways.
Michael Bennett, CMO at Cendyn and Olivier Jolidon, Global Director CRM & Business Intelligence of AMAN Resorts will discuss the importance of first-party data and how leveraging the right technology across the entire guest journey can help hoteliers consolidate their systems to enhance the guest experience and create memorable moments at every touchpoint.
Sponsored By
CENDYN
Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe.
Moderated By Gabriela Talpa
Director Of Distribution at Nobu Hotels & Director of Revenue Management
Nobu Hotel Shoreditch
Topics
- Current hospitality landscape.
- Strategies to navigate recovery.
- Importance of first-party data for hotels.
- How to enhance your hotel's guest journey with integrated technology.
- How to create memorable moments for guests at every touchpoint.
Speakers
Michael Bennett
CMO
CENDYN
CENDYN
Olivier Jolidon
Global Director CRM & Business Intelligence
AMAN RESORTS
AMAN RESORTS
