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Strategies to Transform Hotel Guest Experience

UPCOMING WEBINAR: APRIL 28, 11AM EST

Strategies to Transform Hotel Guest Experience

Sponsored By: StayNTouch

Guest Strategy: Business Transformation & Experience Culture. This webinar will cover the 360-degree guest experience throughout the customer journey, involving digital, marketing, sales, hotel experiences and guest services.

Sponsored By

StayNTouch

StayNTouch provides a native cloud, mobile, and easy-to-use hotel property management system (PMS) enabling hotels to deliver an enhanced service experience, drive revenues, reduce costs, and streamline operations. Backed by a team of professionals with deep roots in the hospitality industry, StayNTouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels.

Moderated By Bridget Tran

CMO & CDO

The Transformation Groupe

Speakers

Presented by field experts in Luxury Hospitality

Join the ILHA for this global roundtable series to hear insights from luxury hoteliers on how they are preparing for the recovery of their hotels. 

David Israel
Senior Vice President,
HotelAVE
Bridget Tran
CMO & CDO,
The Transformation Groupe
Jacqueline Volkart
General Manager
The Ritz-Carlton, South Beach and The Ritz-Carlton, Bal Harbour in Miami.
Jeanine Conforti
Sales & Marketing Director
Canyon Ranch
Michael Heflin
Chief Revenue Officer
StayNTouch