WEBINAR:
Unlocking Ancillary Revenue Opportunities in Hospitality: What you need to Know
Sponsored By: RealTime Reservation
RealTime Reservation
RealTime Reservation is a hospitality software company designed to help hotels capture additional streams of revenue through improved guest services. RealTime Reservation makes it easy for guests to reserve everything pre-arrival, from rentable structures to activities, amenities, events, day passes, and more.
Our software allows guests to reserve everything but the room prior to check-in, while providing guest confirmations and an itinerary. Reservation made through RealTime Reservation’s software can be integrated with your hotel’s PMS, allowing guests to charge to their room, or use credit cards. This ultimately increases hotel revenues, improves guest experience, eliminates errors in booking, reduces labor costs, and improves operational efficiency.
Moderated By Michelle McLean
International Business Representative
Ohlthaver & List Group, and O&L Leisure Hotels & Lodges Group Namibia
- Exploring the power of personalization and how it can drive ancillary revenue growth (through tailored offers, loyalty programs, and personalized communications)
- Mapping out the guest journey and identifying opportunities to streamline operations for improved guest experience
- Discussing the role of technology in streamlining hotel operations and elevating guest experience
- The connection between ancillary revenue and the guest experience and how a positive guest experience can lead to increased ancillary revenue
- Challenges, opportunities and trends: case studies and examples of successful innovative solutions for enhancing the luxury guest experience, and how they have impacted guest satisfaction and loyalty
Speakers
Presented by field experts in Luxury Hospitality
Shawn Tarter
Ryan Smith
