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What Guests Want: Redefining Guest Loyalty Post Pandemic

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INSPIRE' 20 SESSION: What Guests Want: Redefining Guest Loyalty Post Pandemic

Amanda Elder talks about how Kempinski is expanding on their loyalty programs and guest experience as they continue to reinvent the way they are engaging with their guests.

PRESENTED By

Kempinski Hotels SA

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Speakers

Presented by leading experts in Luxury Hospitality

Amanda Elder
Chief Commercial Officer & Member of the Management Board
Kempinski SA